Switch for free,without losing a thing.
We do the heavy lifting
Your data is why switching feels risky.
DonorsBase includes free migration. Years of donors, gifts, and recurring plans live in your current platform. So we move it for you, at no cost, and you never have to wonder what got left behind.
What comes with you
Your whole history, not just your contacts.
Every gift, every fund, and every recurring plan comes over intact, so your reporting and tax summaries never skip a year. Donors are matched by email as they come in, and a dedicated duplicate finder catches any remaining near-matches by name afterward.
Everything you rely on today, moved for you.
Zero downtime
Switch on your schedule, not ours.
Run DonorsBase alongside your current system until you're confident, then switch. Live training for your team, receipts that stay searchable, and a real person with you at every step.
How Anba Abraam Charitycut monthly costs by 75%
Anba Abraam Charity was paying too much every month for tools that quietly ate into their fundraising. They wanted to keep more of what their donors gave, without a painful switch or months of downtime.
Today, more of every gift goes straight to the mission, and their team spends less time wrestling with software and more time on the people they serve.
Under 2 weeks to full migrationQuestionsabout migration
Some platforms include migration in the price and some charge for it. Ask every vendor whether it is included, which data they import (donor records, gift history, recurring schedules, notes), how long it takes and who does the work. DonorsBase includes free migration of all your data: donors, giving history, recurring plans and past receipts, at no cost.
Nothing. We migrate your donors, giving history, recurring plans, and past receipts off your current platform at no cost.
Small organizations can launch in a day. Complex migrations with thousands of records usually take one to two weeks, and most teams are live in under two.
No. Every gift, every fund, and every recurring plan comes over intact, so your reporting and year-end tax summaries never skip a year.
No. You can run DonorsBase alongside your current system until you're confident, then switch. There is no downtime for your donors.
That's normal. We map every field, clean up the data, and flag duplicate donors before import, so you start with a clean record instead of carrying the mess over.
Yes. You can upload donors and donations yourself with the CSV import inside DonorsBase, and our team is there to help if you get stuck.
Small organizations can launch in a day. Complex migrations with thousands of records usually take one to two weeks, and most teams are live in under two. The main variables are how many records you have, how clean your export is, and how quickly we get your files, and you can keep taking gifts on your current system the whole time.
Donor records and contact details, your full lifetime giving history, recurring plans, past receipts (kept searchable), and tags, notes, and custom fields. We map every field, and a duplicate finder catches near-matches after import. If something unusual lives in your current platform, tell us up front and we will confirm what can come over.
Usually not. When your current platform processes payments through Stripe, PayPal, or Authorize.Net, recurring schedules can move over without asking donors for their card details again or restarting the schedule. The exact steps depend on your current platform's export format, and we will walk you through them before anything changes for your donors.
Yes. There is no need to shut anything down first. Keep your current platform live while we move your data and you check it in DonorsBase, then switch your donation forms and recurring billing over when you are confident. Your donors see no downtime.
Donors are matched by email as they come in, so the same person is not created twice. After import, a dedicated duplicate finder surfaces remaining near-matches, such as the same name with a different email, so you can review and merge them yourself.
An export of your data from your current platform, usually CSV or Excel files covering donors, gifts, and recurring plans. If you can also include your funds and campaigns, and tell us which payment processor you use, that is everything we need to get started. If you are not sure how to export from your platform, we will walk you through it.
Yes. Spreadsheets and CSV files are one of the most common starting points. We map your column headers to DonorsBase fields, clean up the data, and flag duplicates before import. If you would rather do it yourself, the CSV import inside DonorsBase works the same way.
Any time works, since you can run both systems side by side. Many organizations avoid switching in the middle of their year-end giving rush, and prefer a quieter period such as early in the new year after year-end receipts are out, or the summer. If you have a big campaign or event coming up, just tell us when it is and we will schedule around it.
Your past receipts come over with your giving history and stay searchable, so you can still look up what a donor was sent in prior years. Your year-end tax summaries do not skip a year. From the day you go live, new receipts are issued automatically in IRS (US) or CRA (Canada) format.
Yes. Your donor and donation data can be exported to CSV at any time. Your data is yours, and nothing is locked in.
It is when your current platform costs more than it should, hides fees, limits who can log in, or keeps your donor history hard to reach. The risk is losing data, which is why we migrate everything for you at no cost, and you can run both systems side by side until you are ready to switch.
Switch for free.Keep everything.
We migrate your donors, giving history, recurring plans, and past receipts off your current platform at no cost. Most organizations are live in under two weeks, and nothing is lost along the way.
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