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FeaturesEvery feature, in every plan — no add-ons.PricingScales by donors, never per-seat.IntegrationsStripe, PayPal, Authorize.Net, QuickBooks.
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For charitiesDonor CRM, receipts, and tax summaries.For non-profitsCampaigns, recurring giving, and reporting.For donorsA simple, branded way to give and re-give.Donor portalSelf-service giving history and receipts.
BlogPlaybooks on fundraising and donor retention.Help centerStep-by-step guides to set up and run DonorsBase.FAQAnswers on setup, pricing, and security.AboutWhy we built DonorsBase.Get startedA guided path from sign-up to first donation.
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How can we help?

Search the guides below or browse by topic. Everything you need to set up DonorsBase and get the most out of it.

Getting startedSet up your account, connect payments, and go live.3 articlesDonations & paymentsGateways, the donation form, recurring giving, and fees.3 articlesDonors & dataImport, deduplicate, and segment your donor records.3 articlesReceipts & taxesAutomatic receipts and year-end tax summaries.2 articlesAccount & securityTeam roles, two-factor authentication, and access.1 article

Getting started

  • Connect a payment gatewayConnect Stripe, PayPal, or Authorize.Net in a couple of minutes so you can start accepting donations.→
  • Embed the donation form on your websiteAdd a branded donation button or form to any site — WordPress, Squarespace, Webflow, Wix, or plain HTML.→
  • Invite your team and set rolesAdd staff with the right level of access — from view-only board members to full administrators.→

Donations & payments

  • Which payment gateway should I use?Stripe, PayPal, and Authorize.Net each have strengths. Here's how to choose — or use more than one.→
  • Set up recurring givingLet donors give monthly, quarterly, or annually, and recover failed payments automatically.→
  • Let donors cover processing feesAdd an optional checkbox so donors can cover the processing fee and 100% of their gift reaches your cause.→

Donors & data

  • Import your donors from a CSVBring your existing donors and giving history over with smart column mapping and duplicate detection.→
  • Find and merge duplicate donorsKeep one clean record per supporter so giving totals and receipts stay accurate.→
  • Segment donors for a campaignTarget the right supporters using tags, giving history, recency, and fund interest.→

Receipts & taxes

  • Generate year-end tax summariesProduce compliant annual statements for every donor in one bulk action and email them in minutes.→
  • Customize your receipt brandingPut your logo, colors, and signature on automatic gift receipts and acknowledgement emails.→

Account & security

  • Enable two-factor authenticationAdd a second layer of protection to staff accounts with an authenticator app.→

Can't find an answer?we're here to help.

Still stuck? Email hello@donorsbase.com — a real human replies, usually the same business day.

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