When you give through a charity using DonorsBase, more of your gift reaches the cause, your receipt arrives the moment the gift settles, and your data is treated with the respect it deserves.
Why give through DonorsBase
DonorsBase is the software the charity uses to accept and manage donations, but we never take a percentage of your gift. The charity pays a monthly subscription fee to use the platform, like any software tool. Your gift, minus your bank's standard payment processing fee, goes entirely to the cause. You can also choose to cover that fee at checkout so the full amount you intend lands.
Within seconds of your gift going through, a branded, tax-compliant receipt lands in your email, ready for your tax return, no follow-up needed. If you ever misplace it, log into your donor account and re-download it any time.
Your donor account is yours, not the charity's spreadsheet entry. From one place you can see every gift you've made, download any receipt, update your payment details, change a recurring amount, pause a gift, or cancel, without calling anyone or sending a single email.
When you set up a monthly gift, it only changes when you say so. No surprise increases, no automatic upgrades. When your card is about to expire, you get a heads-up and a one-click link to update it, no missed gifts, no awkward emails from the charity asking you to call in.
Giving in honor or in memory of someone is taken seriously here: the dedication is captured at checkout, included on your receipt, and shared with the charity so they can acknowledge it personally when they reach out.
No email to the development office. No waiting. Log in, click once, and download your full annual giving summary covering every gift you made to this charity that year, formatted and ready for your accountant or tax return.
Four privacy promises we make to every donor, regardless of which charity you give to.
Charities own their donor records. DonorsBase processes that data on the charity's behalf and never sells it, never shares it with advertising networks, and never transfers it to other organizations without your consent.
When you pay, your card details go directly to the payment processor: Stripe, PayPal, or Authorize.net. DonorsBase never sees or stores your full card number. That responsibility stays with the regulated, PCI-compliant payment companies who specialize in it.
On request, you can export a complete record of every gift you've made. If a charity has closed its program or you no longer wish to be on file, you can request removal, while the charity preserves the accounting records required for compliance.
Every email includes a one-click unsubscribe link that takes effect immediately, across receipts, marketing messages, and reminders. You are never re-added to a list you've left.
No. DonorsBase is a software platform that charities subscribe to, like an accounting tool or an email service. The charity pays the subscription; your gift, minus your bank's standard processing fee, goes to the charity. You can also choose to cover the processing fee at checkout so 100% of your intended amount lands.
Yes, assuming the charity is registered in your country and has set up DonorsBase to use the right receipt template. Receipts are issued in the country-appropriate format with the charity's registration or tax-exempt number, the gift amount, the date, and the language tax authorities expect.
Yes. From your donor account on the charity's site, you can update your card or bank details at any time. The change applies to your next recurring gift automatically.
Yes. You can pause, change the amount, change the cadence, or cancel any recurring gift directly from your donor account. The charity is notified of the change but does not need to act on it for you.
Your record stays with the charity. They own their donor relationships. If you no longer want any charity to contact you, every email includes a one-click unsubscribe; you can also email the charity to request removal.
No. DonorsBase is not a charity and never receives your donation. Your gift goes to the registered charity whose donate page you used; DonorsBase only provides the software they use to take and manage that gift.
We migrate your donors, giving history, recurring plans, and past receipts off your current platform at no cost. Most organizations are live in under two weeks, and nothing is lost along the way.
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