When you give through a charity using DonorsBase, more of your gift reaches the cause, your receipt arrives the moment the gift settles, and your data is treated with the respect it deserves.
Why give through DonorsBase
DonorsBase is the platform charities use to take and manage donations — but DonorsBase does not skim a percentage off the top of your gift. The charity pays a small monthly fee to use the platform, like a typical software subscription. Your $50 gift goes to the charity, minus only your bank's standard payment-processing fees (which you can choose to cover at checkout if you want 100% of the gift to land).
Within seconds of your gift going through, you get a branded, tax-compliant receipt by email — usable for your tax return, no chasing required. If you misplace it later, you can re-download it any time from your donor account.
Your donor account on a DonorsBase-powered charity is yours — not the charity's spreadsheet. You can see every gift you have made, download any receipt, update your card or bank details when they change, change a recurring amount, pause a gift while you travel, or cancel — without phoning anyone or sending an email.
If you set up a monthly gift, that gift only changes when you say so. No surprise increases, no automatic upgrades. When your card is about to expire, you get a heads-up and a one-click link to update it — no missed gifts, no awkward emails.
Giving in honor or in memory of someone is taken seriously: the dedication is captured at checkout, included on your receipt, and shared with the charity so they can acknowledge it correctly when they reach out.
Tax time should not require an email to the development office. Log in, click once, and download your annual giving summary covering every gift you made through this charity that year.
Four promises we make to every donor whose gift is processed on DonorsBase, regardless of which charity you give to.
Charities own their donor records. DonorsBase processes that data on the charity's behalf and never sells it, never feeds it to advertising networks, and never resells it to other charities.
When you pay, your card details go directly to the payment processor (the charity's gateway). DonorsBase does not see or store your full card number — that responsibility stays with regulated payment companies who specialise in it.
On request, you can export the list of gifts you have made. If a charity has stopped fundraising or you no longer wish to be contacted, you can ask for your record to be removed — while the charity preserves the accounting trail that auditors require.
Every email you receive includes a one-click unsubscribe and is honoured immediately across receipts, marketing, and reminders. Suppression is enforced — not just acknowledged.
No. DonorsBase is a software platform that charities subscribe to, like an accounting tool or an email service. The charity pays the subscription; your gift, minus your bank's standard processing fee, goes to the charity. You can also choose to cover the processing fee at checkout so 100% of your intended amount lands.
Yes — assuming the charity is registered in your country and has set up DonorsBase to use the right receipt template. Receipts are issued in the country-appropriate format with the charity's registration or tax-exempt number, the gift amount, the date, and the language tax authorities expect.
Yes. From your donor account on the charity's site, you can update your card or bank details at any time. The change applies to your next recurring gift automatically.
Yes. You can pause, change the amount, change the cadence, or cancel any recurring gift directly from your donor account. The charity is notified of the change but does not need to act on it for you.
Your record stays with the charity — they own their donor relationships. If you no longer want any charity to contact you, every email includes a one-click unsubscribe; you can also email the charity to request removal.
No. DonorsBase is not a charity and never receives your donation. Your gift goes to the registered charity whose donate page you used; DonorsBase only provides the software they use to take and manage that gift.
If you give to a charity that uses DonorsBase, you already have a donor account waiting on their site. Look for the donor portal link on their donation confirmation email.