Every feature your nonprofit needs.Nothing held back.

Unified donor profile

Contact info, giving history, tags, households, notes, and engagement timeline on a single page.

Households & relationships

Group spouses, families, and businesses so giving and receipts roll up the way real life does.

Tags & smart segments

Slice donors by behavior, recency, fund interest, or any custom tag — then act on the segment.

CSV import & deduplication

Bring in your existing list and let DonorsBase suggest merges so you never message a donor twice.

Notes & activity log

Keep call notes, meeting summaries, and stewardship steps where the rest of the team can see them.

Embeddable donation plugin

Drop a fully branded donation button on your website. No code, no iframes, no redirect.

Custom amounts & suggested presets

Configure suggested gifts, minimums, and a free-form amount field per campaign.

Cover-the-fees option

Let donors optionally cover processing fees so 100% of the gift reaches your cause.

Tribute & memorial gifts

Capture in-honor and in-memory dedications and surface them on receipts.

Cross-org donor wallet

Donors who give to one organization on DonorsBase don't have to re-enter card details for the next.

Monthly, quarterly, annual schedules

Donors pick the cadence that fits their budget. You see it all in one place.

Automatic retry on failure

When a card declines, the platform retries on a smart schedule and emails the donor.

Self-service payment updates

Donors update card details, change amounts, or pause gifts in their portal — no support ticket required.

Pause, resume, upgrade

Move a $25 monthly to $50 in one click. Hold a gift for a season without cancelling it.

Campaign goals & thermometers

Real-time progress against a goal that your whole team can see — and that you can put on a public page.

Funds & designations

Track gifts to specific funds, ministries, or programs and report on them separately.

Events & ticketing

Sell tickets, capture attendees, and add an optional donation at checkout.

Soft credits (coming)

Attribute a gift to a major-gift officer or a household member so dashboards stay honest.

Automatic gift receipts

Branded, IRS/CRA-compliant receipts go out the moment the gift settles.

Bulk year-end statements

Generate every donor's annual summary and email them in minutes, not days.

US & Canadian formats

Charitable-status numbers, tribute lines, and country-specific language handled out of the box.

Resend & re-issue

Donors can re-download any receipt themselves through the donor portal.

Targeted email campaigns

Compose a campaign, point it at a segment, schedule, send, and report — all in one tool.

Welcome & lapsed-donor flows

Drip series for new givers, sustained donors, and the people you haven't heard from in a while.

Suppression & unsubscribe handling

Compliant unsubscribe and suppression lists keep you out of the spam folder and out of legal trouble.

Mailchimp sync

Push segments to Mailchimp if your team is already there. No duplicate lists, no guessing.

Real-time dashboards

Total raised, monthly recurring revenue, new donors, and YoY change at a glance.

LYBUNT & SYBUNT lists

Find donors who lapsed last year, or two years ago, with one click.

Fund & campaign reports

Filter by fund, campaign, gateway, or date range — export to CSV when you need it.

Audit log

Every change is recorded with who, what, and when — for finance reviews and SOC-friendly orgs.

Giving history & receipts

Donors view every gift, every fund, and every receipt themselves.

Update payment method

Secure card and bank-account updates via Stripe, PayPal, or Authorize.Net.

Manage recurring gifts

Pause, resume, change amount, or cancel — without calling your office.

Year-end summary download

One-click PDF for tax time. No support ticket, no delay.

Manage multiple organizations

Switch between charities, chapters, or programs without logging out.

Roles & granular permissions

Give finance read-only books, give fundraisers donor edit, give the board view-only dashboards.

Impersonation for support (audited)

Super-admins can step into a tenant to help — every step logged for compliance.

SSO (planned)

SAML and OIDC SSO for enterprise teams — see the roadmap.

Stripe, PayPal, Authorize.Net

All three first-class payment gateways, with cards, ACH, Apple Pay, Google Pay, Venmo, and eCheck between them.

QuickBooks Online

Sync donations, payouts, and fees to QBO so the books match the platform without manual journals.

Mailchimp

Push segments and donor data to Mailchimp without exporting CSVs.

Public REST API & webhooks (planned)

A versioned `/v1` API and signed outbound webhooks so your team can build whatever you need on top.

Multi-tenant isolation

Each organization's data lives in its own logical scope. We enforce it at every query.

Encryption in transit & at rest

TLS everywhere, encryption at rest, hashed passwords, signed webhooks.

PCI-friendly payment flow

Card data goes directly to the processor. We never see or store a primary account number.

Audit log & data export

Every administrative action is logged. Donors can request export and erasure through the portal.

GDPR & CCPA tooling (in progress)

Export and erasure flows that preserve accounting integrity. See the roadmap.