DonorsBase-logo
FeaturesEvery feature, in every plan — no add-ons.PricingScales by donors, never per-seat.IntegrationsStripe, PayPal, Authorize.Net, QuickBooks.
Start free in minutesUp to 50 donors, all three gateways, no credit card required.Create your account
For charitiesDonor CRM, receipts, and tax summaries.For non-profitsCampaigns, recurring giving, and reporting.For donorsA simple, branded way to give and re-give.Donor portalSelf-service giving history and receipts.
BlogPlaybooks on fundraising and donor retention.Help centerStep-by-step guides to set up and run DonorsBase.FAQAnswers on setup, pricing, and security.AboutWhy we built DonorsBase.Get startedA guided path from sign-up to first donation.
Log inSign Up
Home
FeaturesPricingIntegrations
For charitiesFor non-profitsFor donorsDonor portal
BlogHelp centerFAQAboutGet started
Log inSign Up
← Help center

Getting started

  • Connect a payment gateway
  • Embed the donation form on your website
  • Invite your team and set roles

Donations & payments

  • Which payment gateway should I use?
  • Set up recurring giving
  • Let donors cover processing fees

Donors & data

  • Import your donors from a CSV
  • Find and merge duplicate donors
  • Segment donors for a campaign

Receipts & taxes

  • Generate year-end tax summaries
  • Customize your receipt branding

Account & security

  • Enable two-factor authentication
Help center/Donors & data/Find and merge duplicate donors

Find and merge duplicate donors

Donors & data · 2 min read

Keep one clean record per supporter so giving totals and receipts stay accurate.

Duplicate records scatter a donor's giving across several profiles, which throws off lifetime totals and can send someone two receipts. DonorsBase helps you find and merge them.

Merging

From the donor list, open Duplicates to see suggested matches based on email, phone, and name overlap.

Review each match and merge — giving history combines onto a single record, with nothing lost.

Was this article helpful?

Still need a hand? Email hello@donorsbase.com — a real human replies, usually the same business day.

More in Donors & data

  • Import your donors from a CSVBring your existing donors and giving history over with smart column mapping and duplicate detection.→
  • Segment donors for a campaignTarget the right supporters using tags, giving history, recency, and fund interest.→
DonorsBase-logo

Donor management, donations, and stewardship — built for charities and nonprofits, with every feature in every plan.

Product

  • Features
  • Pricing
  • Integrations
  • FAQ

Solutions

  • For charities
  • For non-profits
  • For donors

Resources

  • Blog
  • Help center
  • Get started
  • About

Legal

  • Privacy
  • Terms
  • Security & compliance
© 2026 DonorsBase. All rights reserved.
PrivacyTermsSecurity & compliance