Full donation history
Donors see every gift they've ever made — one-time, recurring, and in-kind — with dates, amounts, and fund designations in a clean timeline.
A portal yourdonors will love
Give every supporter a branded self-service dashboard where they can view donation history, download receipts, update payment methods, and manage recurring gifts — without calling your office.
For your supporters
Everything donors need,in one place
Fewer phone calls for your staff. More transparency for your supporters.
Instant receipt access
Tax receipts and acknowledgment letters are available on demand. Donors view, download, or re-send any receipt without calling your office.
Update payment methods
Expired card? New bank account? Donors update their own payment details securely — no more chasing failed transactions by hand.
Manage recurring gifts
Pause, resume, change the amount, or switch the frequency of recurring donations — all from a single self-service screen.
Edit personal info
Address changed? New email? Donors keep their own contact details current so your records stay accurate without staff effort.
Year-end tax summaries
At tax time donors download their annual giving summary in one click — formatted and ready for their accountant.
How it works
Three stepsfor every donor
- 01
Receive an invite
After their first gift, donors get a branded email inviting them to claim their portal account.
- 02
Log in securely
Donors sign in with their own credentials over an encrypted session — no separate logins for your team to manage.
- 03
Self-serve everything
View history, grab receipts, update cards, and manage recurring gifts — all on their own time, on any device.
For your team
Better for yourstaff, too
Fewer support tickets
When donors can help themselves, your team spends less time fielding receipt requests and card-update calls.
Bank-grade security
Payment data is tokenized via Stripe, PayPal, or Authorize.Net. Donor sessions are encrypted end to end.
Mobile-ready
The portal works beautifully on any device — donors can check a receipt from their phone between meetings.
Your brand, your portal
Customize the portal with your logo, colors, and messaging so it feels like an extension of your organization.
“Since we launched the donor portal, receipt requests dropped by 80%. Donors love having everything at their fingertips — and our admin staff finally has breathing room.”
Give your donorsthe experience they deserve.
The donor portal is included in every DonorsBase plan. Start free with up to 50 donors and give your supporters the experience they deserve.