Complete giving history in one timeline
Donors see every gift (one-time, recurring, and in-kind) with dates, amounts, and fund designations in a clean, chronological timeline.
Give every supporter a place to manage their own giving
A branded, self-service portal where donors view their full giving history, download receipts, update payment details, and manage recurring gifts, without calling your office. Included in every plan.
For your supporters
Everything donors need to manage their giving, without contacting your team
Fewer support requests for your staff. Complete transparency for your donors.
Receipts and tax documents, available on demand
Tax receipts and acknowledgment letters are available the moment they're issued. Donors view, download, or re-send any receipt themselves, no email to your office, no waiting.
Payment method updates, no staff involvement needed
Expired card? New bank account? Donors update their own payment details securely in the portal, so recurring gifts don't lapse and your team never has to chase a failed transaction manually.
Full control over recurring gifts
Donors pause, resume, change the amount, or switch the frequency of any recurring gift, all from one self-service screen, without contacting anyone.
Contact details donors keep current themselves
Address changed? New email? Donors update their own contact information directly, so your CRM records stay accurate without your team chasing updates.
Year-end tax summary, ready to download in one click
At tax time, donors download their complete annual giving summary instantly, formatted and ready for their accountant, available the moment you generate summaries for your organization.
How it works
Three steps from first gift to full self-service
A branded welcome after their first gift
After a donor's first gift, they receive a branded email inviting them to claim their portal account, automatically, with no action needed from your team.
Secure login, no passwords to manage for your team
Donors sign in with their own credentials over an encrypted connection, completely separate from your admin account, with nothing for your team to manage.
Self-service everything, on any device
View history, download receipts, update payment details, and manage recurring gifts, on their own time, from any device, without a support request.
For your team
Why your team will appreciate it as much as your donors do
Fewer support requests, more time for real fundraising work
When donors help themselves, your team stops fielding receipt requests, card-update calls, and password resets, and starts spending that time on the relationships that actually grow your donor base.
Payment data secured by Stripe, PayPal & Authorize.net
All payment data is tokenized directly by your payment gateway. Donor sessions are encrypted end to end. DonorsBase never sees or stores a raw card number.
Works on any device, no app required
The portal works on any phone, tablet, or desktop browser. Donors check receipts, update cards, and manage giving from wherever they are, no app download needed.
Branded to your organization, not ours
The portal carries your logo, colors, and messaging, so donors never feel like they've left your organization's experience to land on a generic third-party page.
Switch for free.Keep everything.
We migrate your donors, giving history, recurring plans, and past receipts off your current platform at no cost. Most organizations are live in under two weeks, and nothing is lost along the way.
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